Privacy Policy

Your privacy is important to us. It is Virat Jewellers's policy to respect your privacy regarding any information we may collect from you across our website and mobile app.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.

  1. Log Data: When you visit our website, our servers may automatically log the standard data provided by your web browser.
  2. Personal Information: We may ask for personal information, such as your name, email, shipping address, and payment details.
  3. App Data: When you use our app, we may collect data about your device, location (with permission), and usage patterns to improve your experience.

2. How We Use Your Information

We use the information we collect to:

  1. Process and fulfill your orders.
  2. Provide customer support.
  3. Personalize your app experience (e.g., virtual try-on).
  4. Communicate with you about promotions and new collections (with your consent).
  5. Improve our website and app functionality.
  6. Detect and prevent fraud or abuse.

3. Data Storage and Security

We take security seriously and use commercially acceptable means to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We retain collected information for as long as necessary to provide you with your requested service.

4. Sharing Your Information

We don't share any personally identifying information publicly or with third parties, except when required to by law or to provide our services (such as payment processing and shipping).

5. Your Rights

You have the right to:

  1. Access the personal information we hold about you.
  2. Request correction of any incorrect or incomplete data.
  3. Request deletion of your personal information.
  4. Opt-out of marketing communications at any time.
  5. Lodge a complaint with a supervisory authority.

6. Cookies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@viratjewellers.com